Refund & Return Policy

Last Updated: June 26, 2026

Welcome to themarket99.in. We want you to be satisfied with your purchase. Please read our Refund & Return Policy carefully before placing an order.

1. Eligibility for Returns

You may request a return if:

• The product received is damaged, defective, or incorrect.
• The item is unused, unworn, and in its original packaging.
• The return request is made within 7 days of delivery.

Certain products may not be eligible for return due to hygiene, safety, or clearance reasons.

2. Non-Returnable Items

The following items are not eligible for return or refund:

• Used or damaged products caused by the customer
• Products without original packaging or tags
• Customized or personalized items
• Sale or clearance items
• Digital/downloadable products (if applicable)

3. Refund Process

Once we receive and inspect the returned item:

• Approved refunds will be processed within 5–10 business days
• Refunds will be credited to the original payment method
• COD orders may require bank account details for refund processing

4. Exchange Policy

We may offer exchanges for:

• Wrong size
• Defective products
• Wrong item delivered

Exchange requests are subject to stock availability.

5. Return Shipping

• If the return is due to our error (damaged/wrong item), we will bear the shipping cost.
• For customer preference returns, shipping costs may be deducted from the refund amount.

6. Cancellation Policy

Orders may be cancelled before shipment. Once shipped, cancellations may not be possible.

7. Contact Us

For return or refund requests, contact:

[THE MARKET99]
Email: [market99support@gmail.com]