Shipping policy

1. Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Processing times may vary during sales, festivals, or high-demand periods.

2. Shipping Coverage

We currently ship across most locations within India. Delivery availability may vary depending on courier serviceability.

For international shipping inquiries, please contact our support team before placing an order.

3. Estimated Delivery Time

Estimated delivery timelines:

  • Metro Cities: 3–7 business days
  • Other Locations: 5–10 business days
  • Remote Areas: May take longer depending on courier availability

Delivery timelines are estimates and may be affected by:

  • Weather conditions
  • Public holidays
  • Natural disruptions
  • Courier delays
  • High order volumes

4. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout.
  • We may offer free shipping on selected products or minimum order values.

5. Order Tracking

Once your order is shipped, tracking details will be shared through:

  • Email
  • SMS
  • WhatsApp (if applicable)

Customers can use the provided tracking number to monitor shipment status.

6. Failed Delivery Attempts

If delivery fails due to:

  • Incorrect address
  • Customer unavailable
  • Incorrect contact information

the courier may attempt re-delivery or return the package to us. Additional shipping charges may apply for re-shipment.

7. Damaged or Missing Packages

If you receive:

  • A damaged package
  • Missing items
  • Wrong product

please contact us within 48 hours of delivery with:

  • Order number
  • Photos/videos of the package and product

We will investigate and assist with replacement or refund where applicable.

8. Delayed Orders

While we strive for timely delivery, delays may occur due to factors beyond our control. We are not liable for delays caused by courier partners, weather, strikes, or government restrictions.

9. Contact Us

For shipping-related questions, contact:

[Company Name]
Email: market99support@gmail.com